Frequently Asked Questions
Everything you need to know about shopping at Thistle Tavern.
What is the typical shipping timeframe for my order?
Orders are processed within 1-2 business days. Standard shipping within the continental US typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How do I know which size will fit me best?
Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
Are Thistle Tavern garments ethically manufactured?
Yes, we prioritize ethical production. We partner exclusively with fair-trade certified factories that ensure safe working conditions and fair wages for all artisans involved in creating our collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my Thistle Tavern apparel?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are also printed on the internal label of every garment.